Date: Sun, 12 Aug 2018 21:41:25 -0500
Reply-To: Jeff Palmer <w.jeff.palmer@ICLOUD.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Jeff Palmer <w.jeff.palmer@ICLOUD.COM>
Subject: Re: oem faucet hard to turn on/off
In-Reply-To: <CAHtOfz98zegD9Xai_Aooc6GCh3q6ThTXmGrmiHHY7pF+GOfnsw@mail.gmail.com>
Content-type: text/plain; charset=utf-8
Aside from the tightness, the new knob is easy to grip even when wet. If you’re is slippery maybe you could buy the knob only?
Sent from my iPhone
> On Aug 12, 2018, at 7:40 PM, Spencer Allen <soxndubs1951@GMAIL.COM> wrote:
>
> Thanks Ron and all who replied. I'm aware of the story about Delta 6 being
> saved by Trevor and Ron and I say thanks for doing that. I didn't know my
> faucet was from the old stock and don't consider the tightness to be a
> defect. I'll fiddle with it and hope it loosens up. Glad you guys are there
> for all us bus people.
> Spencer
>
> On Sun, Aug 12, 2018 at 6:49 PM, The Bus Depot <vanagon@busdepot.com> wrote:
>
>>> I think that was the old one. I bought a 2012 version or thereabouts and
>> it was not
>>> good. New one totally different. Of course you can’t return a 2012 part.
>>
>> That was not tremendously long after Trevor Reid (aka "The Skylight Guy")
>> bought the Delta Six tooling and molds. The prior owner (Euro American RV
>> Products) had let quality deteriorate to the point that we had to throw
>> away 15-20 percent of them at our expense - but since they owned the
>> tooling they were the only game in town. Once Trevor bought their assets he
>> made incremental but substantial improvements over a few years - eventually
>> the tooling and molds were completely renewed and raw parts quality
>> improved throughout. More importantly QC was dramatically improved.
>> Ultimately Trevor completely reversed what had been a long and steep
>> decline in Delta Six product. And not just the faucets alone. The inlets
>> and the other Delta Six items also saw dramatic improvement under Trevor's
>> stewardship - not just build quality equivalent to original German
>> Westfalia standards, but also design and materials improvements that Trevor
>> came up with.
>>
>> By December of 2014, having invested a lot of labor and money, Trevor
>> needed a cash infusion to keep it going. He and I have worked together
>> closely for years so we were natural partners. The Bus Depot acquired Delta
>> Six's assets, but basically as a silent owner. Trevor (and by now largely
>> his son Davin - a family affair) continues to produce the Delta Six
>> products for us in Canada. So while we own the name and tooling, it
>> wouldn't have been worth saving if it hadn't been for Trevor.
>>
>> All that being said, regarding the faucet in question, even Rolls Royce
>> does not have a zero percent defect rate. You could try loosening the screw
>> at the top in case it's a tad too tight. Also recognize that some friction
>> is part of the original design, it will always be a bit tight. Beyond that,
>> I'm afraid I have to concur with Jim that 6 years is too long to report a
>> defect. Delta Six products do have a one year warranty against defects in
>> workmanship, and thanks to the Reid family's workmanship the return rate
>> remains extremely low.
>>
>> Ron Salmon
>> The Bus Depot, Inc.
>> www.busdepot.com
>>
