Date: Fri, 11 Feb 2000 19:18:13 -0800
Reply-To: David Marshall <vanagon@VOLKSWAGEN.ORG>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: David Marshall <vanagon@VOLKSWAGEN.ORG>
Subject: Re: Did I offend?
In-Reply-To: <000701bf74e3$e4dbc6f0$65314fa2@larrl.ars.usda.gov>
Content-Type: text/plain; charset="us-ascii"
Being a vendor of Volkswagen parts, I can state that it is very simple to
puch in a credit card number, put a address on a box and ship the parcel
out the door. There is very little interaction between me and the UPS guy
or the Postie (Mail delivery person)... C.O.D. involves a lot of time
between the vendor and the carrier the vendor uses. For me it is even more
complicated as I can't ship C.O.D. into the USA. Acually most people who
want to buy something are quite happy to do a credit card number or send me
a cheque. The people who do request C.O.D. are not too disappointed after
learning that you can't do C.O.D. over an international boarder...
I guess the thing is, use your good judgement and take things from there.
If I could ship C.O.D. to the USA I certainly would have no problems with
doing it, call it customer service I guess, call it having a little more
time on my hands than some of the other vendors too!
Hope this helps!
At 04:01 PM 11/02/2000 -0700, Dave Williams wrote:
>Since it is Friday I would like to pose a question to the list. Since
>joining the list about a year ago I have had two opportunities where I would
>have liked to purchase something from a list member. I have had both good
>and bad experiences doing this in the past (via other venues) and so I have
>related this to the seller and then tried to work out a payment solution
>that would be mutually beneficial. Both times I have asked that the seller
>send me the item C.O.D., offering (of course) to pay for the additional cost
>of sending something C.O.D. In fact both times I offered to send the money
>for the shipping up front to minimize the risk to the seller. (The worst
>thing that could happen to them is they would be without their item until it
>completes it's round trip)
>
>On both occasions I have been told that it is not worth the trouble if it
>has to be sent C.O.D. And then I get bombarded with the sellers credentials
>and why I should have no problem trusting them. I admit that I have been
>and will be careful (caveat emptor) when dealing with people that I don't
>know. It was not my intention in either case to offend anyone, I just don't
>know them.
>
>Am I wrong here and need to adjust my attitude?
>
>I am not seeking flames, just wanting some pointers on list ettiquite
>
>Dave Williams
>
>
-- David Marshall - - Quesnel, BC, Canada --
-- 78 VW Rabbit, 80 VW Caddy, 84 VW Westie, 85 VW Cabriolet --
-- 87 Audi 5000 Quattro, 88 2.0L VW Syncro Double Cab --
-- David's Volkswagen Home Page http://www.volkswagen.org --
-- Fast Forward Autobahn Sport Tuning http://www.fastforward.ca --
-- david@volkswagen.org (pmail) or vanagon@volkswagen.org (list) --
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